skip to content

University Counselling Service

Student Counselling
 

Where can I go for support, and how will they help me?

Crisis support

Local to Cambridge

Addenbrookes A&E

If you feel that you need medical attention or think that you are unable to keep yourself safe, then you can attend Addenbrookes A&E department.

GP

If you have registered at a GP in Cambridge and it is within operating hours, you can contact your GP surgery for an urgent appointment.

If it is out of hours you can contact the out of hours GP service through NHS 111.

Sanctuary

You can contact the First Response Service on 111, option 2 and request a referral to attend the Sanctuary.

Available Nationally

Local GP

If it is within operating hours, you can contact your GP surgery for help, support and advice.

If it is out of hours you can contact the out of hours GP service through NHS 111.

Local A&E

If you feel that you need medical attention or think that you are unable to keep yourself safe, then you can attend your local A&E department.

Local crisis support services

You can check the NHS website to find your local crisis support services: https://www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline

Mental Health support, not yet at crisis point

Local to Cambridge

College staff

If you are in college accommodation over the festive period and find that you are struggling to manage your mental health you can go to your porters to get some more information about wellbeing support available in your college. You may wish to contact your college Chaplain.

Qwell

Mind’s Good Life Service, running in Cambridgeshire, provide access to Qwell. Qwell is a free online support and wellbeing community where you have access to counselling via instant messaging, online peer support and self-help resources.

You can access Qwell via the Mind website at www.cpslmind.org.uk/qwell

Available Nationally

GP

If it is within operating hours, you can contact your GP surgery for help, support and advice.

If it is out of hours you can contact the out of hours GP service through NHS 111.

TogetherAll

TogetherAll is an online subscription service that has been commissioned by the University of Cambridge to provide mental health and wellbeing support. TogetherAll is available 24/7 and is a monitored peer support community where students and staff are able to share concerns and advice. Posts on TogetherAll are anonymised.

You can access TogetherAll online through the University Counselling Service web page www.counselling.cam.ac.uk/togetherall

Student Space

Student Space is a service to support students through the coronavirus pandemic. There are a range of services available including phone, e-mail, text and webchat support. You can also search the Student Space website to find what support is available at your university.

You can find more information at: https://studentspace.org.uk

Every Mind Matters

You can access Every Mind Matters through the NHS website. This is a website with practical tips to help you look after your mental health and wellbeing. You can also create a personalised ‘mind plan’.

You can access Every Mind Matters here: https://www.nhs.uk/oneyou/every-mind-matters/

NHS Website

Check what local support is available to you on the NHS website: https://www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline