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Downing College

Downing College

College-Based Counselling

In addition to the University Counselling Service (UCS), Downing College provides a free and confidential College-Based Counselling service for all undergraduate and postgraduate students registered at the College.

College-Based Counselling is a scheme at the University Counselling Service and subject to the same policies and procedures, including confidentiality.

Many people sort out problems by talking to friends, family or staff in their College or Department.  Sometimes looking up some information about things that are concerning them is helpful and UCS has a large selection of self-help information available on this website.  However, there are times when this is not enough and you may wish to speak to the College-Based Counsellor in a private setting in your College.


How do I make an appointment?

The College-Based Counsellors at Downing are available on Mondays (CBT) and Thursdays (Counselling) during Full Term between 9am and 5pm.

To arrange a counselling assessment appointment at Downing, please complete the 'Student Pre-Counselling Form' on our secure website.  On the second page, PLEASE ensure you indicate that you are a member of Downing by choosing the specified drop-down option.

Please also note that if you choose the option of attending EITHER your College or UCS this will ensure that you receive an appointment at the first available location.

The form is intended to be thought-provoking, but you do not need to give long answers; you can also put "I would prefer to talk about this in person" if it is difficult to write about.  It can be submitted securely to the Counselling Service online; you will need your Raven password to use this facility. To access this route, please click on the link below:

Please be aware that the online form requires completion within a 3hr time frame for security, after which it automatically shuts down (you may want to save your data in case the session is close to expiring).  We also recommend, that you do not send the form from a mobile phone.

If you prefer to download a Word version of the 'Pre-Counselling Form' and complete this by hand, please click on the following link:

Download Student Pre-Counselling Form [Word, 44.9KB]

Once completed, you can either bring the form to the University Counselling Service, Student Services Centre, Bene't Street, CB2 3PT or post it via the internal mail (UMS) marked for ‘Counselling Service Reception’. In case of technical difficulties, the form is also available as an email attachment or in hard copy from the Service, contact:

The information you give will remain confidential within the Counselling Service.


Receiving an appointment offer for counselling

After receiving your form, we will send you an email acknowledgement.

As soon as an appointment becomes available, it will also be offered to you by email and you will be asked to confirm as soon as you are able.

During peak times, your details may be placed on the waiting list until a suitable appointment becomes available.

If you are unable to attend a first appointment, please let us know as early as possible. We will normally make up to two first appointment offers, based on the availability shown in your timetable. We do our best to accommodate personal and academic commitments, but the more flexible you can be in terms of availability, the more likely you are to be seen promptly.

It is generally accepted by academic staff that students prioritise counselling appointments as they would a medical appointment.


There is also a College Website link here:

College-Based Counselling at Downing


Student Wellbeing Drop-In Sessions at Downing College

The student wellbeing drop-in sessions are available to all students at Downing College who have concerns about their emotional wellbeing. 

Short appointments (20-30 minutes) with the College CBT Therapist are available every Monday at 12:30 and 13:00 starting on 7 October and running until 9 December 2019.

Students can reserve a time by emailing the UCS Counselling Reception on  Please ensure that you tell us the name of your College and the time you wish to book.  Reception will then email you to confirm if that time is available.

 These one-off appointments provide:

  • An opportunity for students to talk confidentially about their concerns
  • A chance to ask questions about counselling/CBT
  • To help connect with different types of support available throughout the university
  • To take away guided self-help material or links to resources around a specific problem

 These sessions are not intended for students who are feeling at risk or in crisis. If this applies to you then you should contact your Tutor or College Nurse, who can arrange an appointment with a Mental Health Advisor at the University Counselling Service, or you can call NHS 111 option 2 to speak with a Mental Health professional or Samaritans on 116 123.